Shipping policy


Shipping Policy

 

KAPRIÈ&KO

 

 

Processing Time

All orders are processed within 1–5 business days, unless otherwise stated.


Please note:

  • Original artworks may require additional handling time
  • Prints may be produced to order
  • Commissioned or custom pieces have separate timelines, which will be communicated at the time of purchase

 

You will receive a confirmation email once your order has been dispatched.


Shipping Rates & Delivery Estimates

 

Shipping costs are calculated at checkout and vary depending on:


  • Item size and weight
  • Delivery destination
  • Shipping method selected

 

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, customs processing, weather conditions, or events beyond our control.


UK Shipping

We ship throughout the United Kingdom using trusted courier services.


Estimated delivery times:


  • Prints: 2–5 business days after dispatch
  • Original artwork: 3–7 business days after dispatch


International Shipping

We ship internationally. Delivery times vary by destination.


Please note:


  • International customers are responsible for customs duties, import taxes, or handling fees
  • These charges are set by your local authorities and are not included in the item price or shipping cost



KAPRIÈ&KO is not responsible for delays caused by customs clearance.


Tracking

Where available, tracking information will be provided once your order has been dispatched.

 


Packaging

All artwork is carefully packaged to ensure it arrives safely:


  • Prints are shipped flat or rolled in protective packaging
  • Original artworks are securely wrapped and protected



We take great care in preparing every order.

 

 

Damaged or Lost Items

If your order arrives damaged, please contact us within 48 hours of delivery at

contact@kaprieko.com, including:


  • Your order number
  • Clear photos of the damage and packaging



If your order appears lost in transit, please contact us and we will investigate with the courier.

 


Incorrect Shipping Information

 

Please ensure your shipping details are correct at checkout.

We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

 


Questions

If you have any questions about shipping, please contact 📧

contact@kaprieko.com